Because you are our valued customer, we, Capital City Bank, continually make investments in state-of-the-art online banking security to ensure we protect the confidentially and security of your online information and data. Our system features password-controlled system entry, a VeriSign-issued Digital ID for our server, Secure Sockets Layer (SSL) protocol for data encryption, and a firewall to block our systems from unauthorized access. In addition to the security measures we take to protect your information, we also encourage you to take steps to protect yourself.

Secure Access and Verifying User Authenticity

To begin a session with the Online Banking server, you must key in a log-in ID and a password. Our system uses a lock-out mechanism to deter access after repeated login attempts. After a pre-determined number of unsuccessful login attempts, the system will not allow access. If this happens to you, you will need to contact us at 785-274-5600 or 800-431-7522 so that we can re-set the log-in. Upon successful log-in, the Digital ID from VeriSign, the experts in digital identification certificates, authenticates your identity and establishes a secure session with you.

Secure Data Transfer

Once the server session is established, you will interact with the server in a secured environment. Because we use 128-bit SSL technology, VeriSign has certified our server. This means data traveling between you and the server is encrypted and can only be decrypted with the public and private key pair. In short, our server issues a public key to your browser and creates a temporary private key. These two keys are the only combination possible for that session. When the session is complete, the keys expire and the whole process starts over when a new user initiates a server session.

About SSL Certificates
Click here to verify Capital City Bank's certificate.

Router and Firewall

We use a router and firewall to filter data requests before they are permitted to reach the server. A router, a piece of hardware, works in conjunction with the firewall, a piece of software, to block our systems from unauthorized access.

Anti-virus protection

We also use up-to-date anti-virus software to detect viruses and other malicious computer code and prevent them from entering our systems.

Ongoing Security Evaluation

We operate under a detailed information security policy which is subject to ongoing regulatory oversight and examination. In addition, our security practices and technology are continually reviewed by our own experts to make sure that we are able to adapt to constantly evolving threats and provide you with the highest level of protection.

Steps to Protect Yourself Online

You have a significant role in safety and security

You play a significant part in protecting your account information and access. You should zealously practice the following steps to ensure that your use of the Internet is as safe and secure as possible:

Security for your own computer